See, I had the opposite reaction. While I was watching I was thinking it was really awful, even before the Ghostfacers showed up. And my immediate reaction after the ep was and once again it's all about Dean - which does not make me happy.

It was after that I got all thinky and decided that, while not a particularly strong ep, there's a lot in it to like.

Sam smashed a phone with an iron poker. That alone makes him the best thing about the episode.

Oh, totally! I used to work tech support - I can't tell you how badly I wanted to do that sometimes.