ext_8742 ([identity profile] morgan32.livejournal.com) wrote in [personal profile] briarwood 2007-06-01 06:58 am (UTC)

Is it correct that something as vital and sensitive as LJ Abuse is being staffed with their volunteer workers?

Actually, yes. The abuse volunteers were, as far as I've been able to tell, bypassed on this one. Many of them are in fandom and could have helped LJ avoid this PR disaster.

Based on my experience (I worked on the abuse team for an ISP, many years ago now, checking reported pedo groups on Usenet and suchlike) the best way to do this for a site as huge as LJ is probably volunteers, bound by a code of practice and with a consensus of at least five people with different interests required for a deletion. It's doable; you just need good management, and a clear, transparent appeals process. (Neither of which LJ have, obviously. But they used to...)

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